You built a business. You shouldn’t have to become a tech expert just to keep your website online. That’s where we come in.
Missed leads. Lost time. Damaged credibility.
Every broken form or missed update chips away at the trust you’ve built—and leaves you wasting hours on tech issues you never signed up for.
And if something breaks, you’re on your own—unless you’ve got someone you trust to handle it.
It’s real care, tailored to your site. We only offer WordPress maintenance and hosting for sites that meet our standards for performance, security, and design. If we didn’t build your site, no problem—here’s how we get started:
Everything you need to keep your site fast, secure, and performing at its best:
Letting your website go unchecked doesn’t just slow it down—it can cost you real time, trust, and money.
You get peace of mind, more time, and a site that grows with your business.
No more patch jobs. No more tech stress. Just a website that works—backed by people who care.
We offer hands-on WordPress maintenance—but only for sites that meet our standards for security, stability, and structure. If we didn’t build your site, we’ll start with a quick call to understand where things stand.
We want to make sure we have the perfect website care plan for your business.
We’ll review your site for structure, stability, and functionality. If we didn’t build it, we’ll start with a one-time setup and audit process to make sure it meets our standards for long-term support. This includes performance tuning, cleanup, plugin review, and security hardening.
If the site isn’t in shape to support, we’ll recommend a rebuild. But if it’s solid, we’ll move it into care—hosting, maintenance, and support included.
If we didn’t build your site, we’ll start with a full audit and setup to make sure it’s secure, stable, and ready for long-term care.
Setup Fee: $250 (applies only to sites not built by JI Design)
One simple plan. Everything your WordPress site needs—backed by real support.
Some answers to the most frequently asked questions about our website care plan.
Nope! Our website care plan is monthly or annual with a no-risk, no-questions-asked guarantee. If, for any reason, you need to pull your website from our hosting or maintenance plan, you have complete freedom to do so. Your plan is billed out for the month or year paid for.
If we’re building your website, there is no set up fee as long as it’s within a 90 day period!
If, after 90 days, you’d like to join our hosting/maintenance plan at any level, there is a $99 set up fee because we need to update all tools, clean up the database if it hasn’t been cleared, install our tools and backup the site among other tasks.
If we’re onboarding a website we did not design, there is a $250 setup fee as we need to do a lot of work up front to update the site, learn the tools and get it ready to be properly maintained.
We will offer to maintain the website if you have hosting elsewhere as long as the hosting company or custom server meets our requirements for properly maintaining and optimizing the site. Contact us to request a consultation and pricing for this.
Our maintenance plan is not mandatory for clients but is highly recommended because of the importance of security, optimization, updates, backups, support, etc.
That said, if you choose to forego our care plan, you’re welcome to. You will, in that case, assume complete responsibility for the website updates, security, backups and other services laid out in this plan by reviewing our LIABILITY CLAUSE that releases us from any involvement if and when the website is breached, hacked or performs slowly because the lack of proper optimization.
Absolutely! If you decide to come back to us after having initially passed on the plan due to the work that’s involved in order to properly maintain the site, we’ll welcome you to the plan with open arms and make sure your site is protected and cared for. See the setup fees question above for additional information about onboarding a site after 90 days.
We’ll always try to get your updates done within the time allotted in your plan, but if you have a decent amount of updates that will require more hours, we’ll give you an estimate of time and do that at our hourly rate which is reduced for you as a special, monthly care client!
In this case, you’re welcome to handle it in house by reaching out to our preferred malware and blacklist removal specialists Sucuri or if you’d like to join our plan and have us take care of getting the hack cleaned, we have a $499 site cleaning/set up fee.
Depending on the type of hack/breach and how long the site has been compromised, SEO rankings and blacklisting issues may take weeks or even months to resolve and in some cases will require more additional work to recover from.
Important note: We do not fixed website hacks unless the site will subsequently be added to our plan.
In the extremely unlikely event that a website is breached or hacked in any way while on our plan, we take full responsibility and will rectify the situation immediately. You will not need to do a thing.
We will take on websites we didn’t build as long as they use the tools we’re familiar and comfortable (or can learn quickly) with. Additionally, the site’s hosting must be one that meets our requirements.
Absolutely! If you choose to have us host and maintain additional sites under your account, you’ll get a 30% discount (monthly or annual) for every site you add which will be active for as long as host and maintain the sites.
It does not. The retainer for hourly updates is covered for that month but does not roll over or accumulate for later use.
Your monthly time (for premium or elite plans) covers any updates, additions or add-ons to your website. For example, changing hours, company information, staff or team members, adding new photos, updating services pages, etc.
While we do our best to get updates done within your allotted time, if more time is required, we can do so with our hourly retainer which for you is discounted!
Note: The allotted monthly time is for work or updates on the existing website and cannot be used for other projects or a step by step website revamp. We’re happy to do those things either via our discounted hourly rate or via a discounted and separate fixed project!
No problem. We just ask for 30 days’ notice before your next billing cycle so we have time to properly transition your site. Moving everything securely takes coordination, and we want to make sure it’s done right.
